"Great service, fast and happy with purchase. Will definitely buy from this website again." Reshma, London

“I was extremely pleased with the service I was given at By Hand. The website was extremely well set out and easy to navigate, with great pictures for all of the products on sale. I placed an order and within minutes received my confirmation. My earrings arrived within a couple of days in a beautiful presentation box. The earrings were just what I was looking for and I have received lots of compliments about them. I found By Hand to be a very professional and efficient company and would definitely recommend them to others and use them again.” Emily, Lancaster [bought Wooden Oval Earrings]

“I thought the service was excellent. The gifts I bought arrived in perfect condition, very quickly and beautifully wrapped (if you're buying something as a gift, I would definitely get it gift-wrapped because the paper is gorgeous, hand-made stuff). My friends loved them and I was really impressed with the quality, especially because they all come in individual packages, so they're really well presented (like the bone necklace in a lovely hessian bag)...and because it's all fair trade, you feel like you're giving money to people who deserve it rather than the corporate giants! ...Anyway, needless to say, I would definitely recommend By Hand products and their service!” Lucy, Edinburgh

“I was really pleased with my beautiful bracelet. It arrived promptly in lovely packaging. The website is easy to use, I will definitely visit this site again.” Kate, Nottingham

“I wanted some special, and unique items of jewellery for gifts for a couple of friends and By Hand provided the perfect solution. The delivery was extremely quick and the packaging of each item also of a very high quality. The products I bought were beautiful and I will be returning to By Hand soon to purchase some more jewellery for myself this time!” Louise, Northampton