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By Hand are committed to protecting information and any details that may infringe on your privacy. We will only use the information that we collect about you in accordance with the Data Protection Act 1998. Information about you is required to process your order, and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent.
The type of information we will collect about you includes: your name; address, phone number, email address. The information we hold will be accurate and up-to-date. You can check the information that we hold about you by emailing us. If you find any inaccuracies, we will delete or correct it promptly.
Any personal information collected on this site is only used for the purpose of fulfilling your order or providing the best possible service. Personal details will not be passed on to other companies. "Cookies" form part of the purchasing system but are not used for any other purpose.
The personal information which we hold will be held securely, in accordance with our internal security policy and the law.